Privacy Policy

Effective Date: May 1, 2025

Welcome to Hotel Vrindavan Nepal. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our booking services.

1. Who We Are

Hotel Vrindavan Nepal
Loharpatti Road, 44300 Bīrganj, Nepal
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

2. Information We Collect

When you use our website and booking services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, ID/passport number (if required for booking).

  • Booking Details: Check-in/check-out dates, room preferences, payment information.

  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website (via cookies or analytics tools).

3. How We Use Your Information

We use your information to:

  • Process and confirm your hotel bookings

  • Communicate with you about your reservation

  • Provide customer support and respond to inquiries

  • Improve our website and services

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Payment processors to handle transactions securely

  • Government authorities if legally required (e.g., for immigration or security purposes)

  • IT service providers to manage our website and systems

All third-party services are obligated to protect your data in accordance with applicable laws.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. Our website uses SSL encryption for secure data transmission.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to any inaccurate information

  • Withdraw consent where processing is based on consent

  • Request deletion of your data, subject to legal and contractual obligations

To exercise your rights, please contact us at [Insert Contact Email].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Hotel Vrindavan Nepal
Loharpatti Road, 44300 Bīrganj, Nepal
Email: info@hotelvrindavan.com.np
Phone: (+977) 051-592234