Terms & Conditions

Effective Date: May 1, 2025

Welcome to the website of Hotel Vrindavan Nepal. By accessing or using our website and booking services, you agree to be bound by the following terms and conditions. Please read them carefully before making a reservation.

1. General Information

Hotel Name: Hotel Vrindavan Nepal
Address: Loharpatti Road, 44300 Bīrganj, Nepal
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

These Terms and Conditions apply to all guests and users of our website and booking platform.

2. Booking Policy

  • All bookings are subject to availability.

  • A valid form of identification (e.g., passport, citizenship, or government-issued ID) must be presented at check-in.

  • Guests must be 18 years or older to make a reservation.

  • Advance payment or credit card details may be required to secure a booking.

3. Check-In / Check-Out

  • Check-in time: From [Insert Time]

  • Check-out time: By [Insert Time]

  • Early check-in or late check-out may be available upon request and may incur additional charges.

4. Cancellation and Refund Policy

  • Cancellations made [insert timeframe, e.g., "24 hours"] before the check-in date are eligible for a full refund.

  • Cancellations made after the cutoff period or no-shows may be charged the full booking amount or one night’s stay, depending on the booking terms.

  • Refunds (if applicable) will be processed using the original payment method.

5. Payment Terms

  • Accepted payment methods include [Insert Accepted Payment Methods, e.g., cash, credit/debit cards, digital wallets].

  • All charges must be settled at the time of check-out unless otherwise agreed upon.

  • Room rates may be subject to applicable taxes and service charges.

6. Guest Conduct

  • Guests are expected to behave respectfully and comply with hotel policies during their stay.

  • Smoking is [allowed/not allowed] in designated areas only.

  • The hotel reserves the right to refuse service or evict guests in cases of inappropriate behavior, illegal activity, or violation of hotel rules.

7. Liability

  • Hotel Vrindavan Nepal is not responsible for loss or damage to personal belongings unless stored securely with the front desk.

  • Guests are responsible for any damage to hotel property caused during their stay.

  • The hotel is not liable for interruptions caused by force majeure events (e.g., natural disasters, strikes, etc.).

8. Privacy

Your personal data is handled according to our Privacy Policy. By booking with us, you consent to our use of your information as outlined in that policy.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. The most current version will always be available on our website.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Hotel Vrindavan Nepal
Loharpatti Road, 44300 Bīrganj, Nepal
Email: (+977) 051-592234
Phone:  info@hotelvrindavan.com.np